@article{6fd1efbb922742288b8b85b4e1972db9,
title = "The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services",
keywords = "Library services, metrics, quality assessment",
author = "Kelli Johnson",
note = "Johnson, Kelli. Review of The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services, edited by Sarah Anne Murphy. College \& Research Libraries, 76, no. 1 (2015), 115-116. http://crl.acrl.org/index.php/crl/article/viewFile/16405/17851",
year = "2015",
month = jan,
day = "1",
language = "American English",
journal = "Librarian Research",
}